Privacy Policy

This Privacy Policy explains how VERA Innovations (Pty) Ltd ("VERA", "we", "us") collects, processes, stores and protects personal information when you use the VERA platform.

1. Legal Compliance

We comply with applicable data protection laws including:

• Protection of Personal Information Act (POPIA)
• General Data Protection Regulation (GDPR)
• Electronic Communications and Transactions Act (ECTA)
• FICA, RICA and other applicable regulations

2. Information We Collect

Depending on your use of the platform, we may collect:

• Full name, email address, phone number
• Business information (company name, registration details)
• Identity documents and verification data
• Biometric verification data (e.g. facial recognition)
• Banking details for payment processing
• Audit trail and connection metadata
• Device, browser and IP information

3. Purpose of Processing

We process personal information strictly for lawful purposes including:

• KYC / KYB identity verification
• AML and compliance checks
• Credential issuance and validation
• Secure messaging between organisations
• Platform access and authentication
• Regulatory compliance

4. Biometric Data

Biometric data is processed only with explicit consent and is encrypted and securely stored. It is retained only as long as legally required.

5. Security Measures

VERA uses strong encryption (AES-256, TLS), secure storage, audit logging and access controls. However, no system can guarantee absolute security. Use of the platform is at your own risk.

6. Data Retention

We retain personal information only for as long as necessary to provide services, maintain audit trails, and comply with legal obligations.

7. International Transfers

Personal information may be processed outside South Africa where required for service delivery. We ensure appropriate safeguards are in place.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent (subject to legal limitations)

To exercise your rights, email: privacy@vera-id.io

9. Cookies

We use cookies and third-party analytics tools (e.g. Google Analytics) to improve platform functionality and user experience.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any changes.

Contact

VERA Innovations (Pty) Ltd
Registration Number: 2024/032224/07
Email: privacy@vera-id.io
Website: https://www.vera-id.io/